babiPrivacy Policy

This page describes what we collect when you use babi and how we keep that data protected. We at babi take your privacy seriously and comply with applicable data protection regulations. Our policy covers personal information, payment details, betting history, and how we use third-party processors to deliver our sportsbook, live-dealer, and slots services.

When you create a babi account, deposit funds, or place bets on football (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables, or esports markets (Mobile Legends, Free Fire, PUBG Mobile), we collect and process data to verify your identity, process payments, settle bets, and comply with legal obligations. We do not sell your personal information to third parties, and we use encryption and security protocols to protect your account.

Read this policy to understand what data we collect, how we use it, your rights, and how to contact us with privacy questions.

What Data We Collect on babi

We at babi collect personal information when you sign up for an account. This includes your full name, email address, phone number, date of birth, and residential address. We also collect identity documents (national ID, passport, or driver's license) and proof of address (utility bill, bank statement, or government letter) to verify your identity and comply with know-your-customer (KYC) regulations.

When you deposit funds into your babi account, we collect payment information—your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), transaction amount, and timestamp. We do not store full payment card details; our payment processors handle sensitive financial data using industry-standard encryption.

We also collect betting and gaming data: which markets you view, which bets you place, your stake amounts, bet outcomes, and your account balance. This information helps us deliver personalized odds, detect fraud, and comply with regulatory reporting requirements. We track your login history, device information (browser type, operating system, IP address), and session duration to maintain account security and prevent unauthorized access.

Cookies and Tracking on babi

Our babi platform uses cookies to remember your login session, store your preferences, and track your activity on our site. These cookies allow you to stay logged in, see your account balance, and receive personalized market recommendations. We also use analytics cookies to understand how users navigate our platform—which sports they view, which games they play, and how long they stay on each page.

You can disable cookies in your browser settings, but doing so may limit your ability to use babi fully. We do not use cookies to track you across other websites; our tracking is limited to babi.bet.

How We Use Your Data

We use your personal information to verify your identity, process your deposits and withdrawals, settle your bets, and deliver our sportsbook, live-dealer, and slots services. Your email address is used to send account notifications, bet confirmations, and support responses. Your phone number may be used for account recovery or two-factor authentication if you enable it.

We analyze your betting patterns to detect fraud, money laundering, and problem gambling indicators. If we identify suspicious activity—such as rapid account creation followed by large deposits, or betting patterns inconsistent with normal user behavior—we may freeze your account pending investigation. We also use your data to comply with legal obligations, including tax reporting and regulatory audits.

We do not use your data for marketing purposes without your consent. If you opt in to marketing communications, we may send you emails about new sports markets, live-dealer promotions, or slot game releases. You can unsubscribe from marketing emails at any time through your account settings.

Third-Party Processors and Data Sharing

We at babi work with third-party service providers to deliver our platform. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment information to process deposits and withdrawals. Our identity verification provider receives your personal information and documents to confirm your identity. Our hosting provider stores our servers and databases, which may be located outside Indonesia.

We do not share your personal information with marketing companies, data brokers, or other third parties for their own use. We share data with law enforcement or regulatory authorities only when legally required to do so—for example, if we receive a court order or a request from the Financial Intelligence Unit (PPATK).

Data Retention on babi

We retain your personal information for as long as your babi account is active. If you close your account, we retain your data for seven years to comply with anti-money-laundering regulations and tax reporting requirements. After seven years, we delete or anonymize your personal information unless we are legally required to retain it longer.

Your Rights and Choices

You have the right to access, correct, or delete your personal information on babi. You can update your profile information (name, email, phone, address) through your account settings. If you want to request a copy of all data we hold about you, or if you want to request deletion of your account and associated data, contact our support team via email or live chat.

We will respond to data access and deletion requests within 30 days. Note that we may retain some data for legal or regulatory reasons even after you request deletion. If you believe we have misused your data or violated your privacy rights, you can file a complaint with the relevant data protection authority in your jurisdiction.

Jurisdiction and Data Transfers

Our babi servers and databases may be located outside Indonesia. When you use our platform, your data may be transferred to and stored in other countries. We ensure that any data transfers comply with applicable data protection laws and that our third-party processors maintain security standards equivalent to our own.

Our services at babi are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations. If you access babi from a jurisdiction where online wagering is prohibited, you do so at your own risk, and we are not responsible for any legal consequences.

Contact Us About Privacy

If you have questions about our privacy policy, want to request access to your data, or want to report a privacy concern, contact our support team. We are available via email and live chat during business hours. We will respond to privacy inquiries within 14 days.

You can also reach out to us if you believe we have violated your privacy rights or if you want to file a complaint. We take all privacy concerns seriously and will investigate any allegations of misuse or unauthorized access to your data.

Policy Updates

We at babi may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of babi after we post updates constitutes your acceptance of the revised policy.

This privacy policy was last updated in the current year and applies to all users of babi, regardless of location. If you have used babi in Jakarta, Surabaya, Bandung, Medan, or any other supported region, this policy governs how we handle your personal information.